Your privacy is our priority. This policy clearly explains how 918kissy collects, uses, stores, and protects your personal data as a player on our platform.
Six key pillars that demonstrate 918kissy's commitment to safeguarding the personal data of Malaysian players.
All data transmitted between your device and 918kissy's servers is protected by 256-bit SSL encryption — the same standard used by major Malaysian financial institutions such as Maybank and CIMB. No third party can intercept or read your information while in transit.
918kissy fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). This means your data is collected, processed, and used in accordance with the principles established under Malaysian law — including the general principle, notice & choice principle, and data security principle.
918kissy has never sold, rented, or exchanged your personal data with any third party for marketing or commercial purposes, and never will. Your data is used solely to deliver the services you request and to improve your experience on the 918kissy platform.
As a 918kissy player, you have the right to access, correct, or request deletion of your personal data at any time. Contact our support team and we will process your request within 14 business days in accordance with Malaysia's PDPA.
918kissy player data is stored in data centres equipped with layered physical and digital security controls. Access to players' personal data within our organisation is strictly limited and controlled — only staff who require access to perform their duties are authorised.
You can choose the types of communications you wish to receive from 918kissy — promotional SMS, deposit reminder emails, or in-app notifications. Every marketing communication includes an unsubscribe option. Your activity data is never used for third-party advertising.
Important Note: This Privacy Policy explains how 918kissy handles your personal data. By using the 918kissy platform, you agree to the practices described in this document. Please read it carefully — if you have any questions, contact us at support@918kissy.bet.
918kissy understands that your personal data is something deeply valuable and sensitive. When you register and play on our platform, you are entrusting us with your personal information — and we take that trust seriously.
This Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and sets out clearly how 918kissy acts as the controller of your personal data. We are committed to handling all your information with integrity, transparency, and full compliance with the laws in force in Malaysia.
This policy applies to all users of the 918kissy platform — whether you play online slots, live casino, sports betting such as Malaysia Super League or EPL football, badminton, e-sports, lottery, roulette, or poker. It also applies to all methods of accessing the platform — whether via web browser, mobile app, or our API.
918kissy collects various categories of data depending on how you interact with the platform:
| Data Category | Sample Information | Mandatory? |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number, gender | Yes |
| Contact Data | Phone number, email address, state/city | Yes |
| Financial Data | Payment methods (Touch 'n Go, GrabPay, DuitNow, FPX), RM transaction records | Yes |
| Activity Data | Betting records, games played, session duration, win/loss history | Yes |
| Technical Data | IP address, device type, web browser, operating system, cookie data | Auto |
| Communications Data | Customer support conversation records, emails sent | Where applicable |
918kissy does not collect sensitive data such as medical information, religious beliefs, or political affiliations unless specifically required and with your explicit consent.
Your data is collected through various methods:
918kissy uses your data solely for the following purposes:
Every data processing activity we carry out has a valid legal basis under Malaysia's PDPA:
918kissy does not sell your personal data. However, we may share certain information in the following limited circumstances:
918kissy's guarantee: All third parties who receive your data are bound by strict data confidentiality agreements and are required to protect your information to a standard at least equivalent to the protection we provide.
918kissy continuously invests in the security of player data. Our protective measures include:
The 918kissy platform uses cookies and similar technologies to enhance your experience. We use several types of cookies:
You can manage your cookie settings through your web browser settings. However, disabling mandatory cookies may affect the functionality of the 918kissy platform. Please note that disabling cookies does not delete data that has already been collected.
918kissy retains your personal data only for as long as necessary for the stated purposes or as required under Malaysian law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration of the active account | Service delivery |
| Financial transaction records | 7 years after the transaction | Malaysian AMLA legal requirements |
| Betting activity logs | 5 years | Compliance & audit |
| KYC Documents | 5 years after account closure | PDPA & AMLA Requirements |
| Communication records | 3 years | Dispute resolution |
| Technical/log data | 12 months | Security & performance |
When data is no longer needed and there is no legal obligation to retain it, 918kissy will securely delete or anonymise the data in accordance with established data deletion procedures.
Under Malaysia's PDPA, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Correct data that is inaccurate or incomplete.
Request the deletion of your data (subject to legal obligations).
Restrict the processing of your data under certain circumstances.
Object to data processing for direct marketing purposes.
Request your data in a machine-readable format.
To exercise any of these rights, contact 918kissy customer support via email at support@918kissy.bet. We will process your request within 14 business days in accordance with Malaysia's PDPA.
Note: Some deletion requests may not be fully fulfilled if 918kissy is required under Malaysian law to retain certain data — such as financial transaction records under the Anti-Money Laundering Act (AMLA).
918kissy strictly prohibits individuals under the age of 18 from using our platform. We do not knowingly collect or process personal data from minors.
Should 918kissy become aware that personal data of an individual under the age of 18 has been collected without valid parental or guardian consent, we will take immediate steps to:
If you suspect someone under the age of 18 is using the 918kissy platform, please contact us immediately at support@918kissy.bet.
918kissy reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, new Malaysian legal requirements, or new platform features. When we make significant amendments:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 918kissy handles your personal data, you can reach us through the following:
If you are not satisfied with 918kissy's response to your privacy inquiry, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP), the authority responsible for enforcing the PDPA in Malaysia.
By using the 918kissy platform, you confirm that you have read and understood this Privacy Policy and agree to how we collect, process, and protect your personal data in accordance with Malaysia's PDPA. This Privacy Policy was last updated on 1 January 2026.
With 256-bit SSL protection, Malaysia PDPA compliance, and a clear privacy commitment, you can focus on what matters — having fun and playing at 918kissy!